If your account isn't updating regularly, then the Withings support team is going to be a better resource for you to resolve this issue. On the site under the Dashboard on the left, the site will tell you the last time your Health Mate synced data to their site. Here's how we can test for where the process is interrupted. If not, we would recommend contacting Withings for further support. If not, you would need to try pulling down from the top of your Health Mate app until a "Loading." header appears at the top of the app.Īfterwords, your information should sync to. So the first question is, does your Health Mate app successfully upload its data to the website? Once your Withings data reaches your account on the website it should update to MyFitnessPal within fifteen minutes. If you have already confirmed that you are showing as linked in both apps, the next thing we'll need to determine is whether the sync issue is occurring between your Health Mate App and or between and MyFitnessPal. Health Mate and MyFitnessPal Are Not Syncing Please Note: Individual Exercises logged in Health Mate do not sync to MyFitnessPal Health Mate will sync Weight, Step Count, and it's related calorie burn to -> MyFitnessPal. MyFitnessPal will update calories consumed to -> the connected Health Mate account once the link is established. What Syncs Between Health Mate and MyFitnessPal Once you see the "Congratulations!" in Health Mate you're now linked.
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